Privacy Policy

We recognise your need for appropriate protection and the careful management of the personal information you share with us (any information by which you can be identified, such as name, address, and telephone number). The Dragons Designs website is entirely safe and easy to use and offers the secure communication you expect.

In general, you can visit this shopping site without telling us who you are or revealing any personal information about yourself. But, because we offer a personalised service, your information can be shared with us to inform the recipient of your gift as to who you are. You may, of course, also remain anonymous. Your information will never be disclosed to third parties.

Your submitted details will only be used by us to enhance your online shopping experience. The only use of your information would be to send you our monthly newsletter packed with special offers, gifting ideas and other happy news – if you have opted for it of course.

Furthermore, we guarantee the security of your payment and contact details you submit to our shopping basket. When you decide to make a purchase with us, the details you submit will only be used to fulfill your order. Currently, payments are done via EFT and therefore no banking details are made available through cyber space. The full amount, void of any bank charges needs to be transferred into our account before we dispatch your gift.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information we are entitled do so.

Please check back frequently to see any updates or changes to our privacy policy.

 

Product Sales

All products displayed on this site are subject to availability and will be delivered only within the RSA unless otherwise specified and agreed upon by Dragons Designs in writing. International courier or postage fees will then apply. All prices are displayed on the site are quoted in ZAR and are valid and effective only in the RSA. Certain products may pose difficult to send to different parts of the country – in these circumstances alternative choices will be offered. Dragons Designs reserves the right without prior notice to discontinue or change specifications on products and services offered on this site without incurring any obligations.

 

Orders

Items purchased on the site or through Dragons Designs are all high quality products. If we are unable to supply any item ordered we will contact you directly to seek alternatives and/or conclude whether the balance of items ordered should be delivered an/or the additional items be ordered for you for later delivery. Should you notwithstanding a delay in certain items still agree to accept delivery, you will be liable for payment for the items correctly delivered as per any amended order and applicable invoice.

We make every effort to display as accurately as possible the colours of the products that appear on the site. However, as the actual colours you will see depend on your monitor, we cannot guarantee that the display of any colour will be accurate.

 

Pricing Policy and Shipping

You will be charged the prices as they are reflected on the products at point of sale, subject to availability. A delivery fee will be charged for each order placed by you and will be calculated at completion of your order stipulated prior to checkout. These delivery fees are subject to fluctuations in petrol costs and subsequent increases in courier fees over which we have no control.  Dragons Designs will not be responsible what so ever for the parcel once it has been collected by the courier, as we use independent Couriers and have no control over the parcel once collected.

 

Conditions of use

Dragons Designs retains all copyright in all material, including logos and other graphics, which form part of their site and deliveries. The shop is for your personal use only and other use of information, graphics or materials on the site including reproduction, modification, distribution or reproduction for purposes other than those indicated above and without prior written consent of Dragons Designs is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of Dragons Designs.

 

Disclaimers and Exclusions of Liability

You expressly agree that use of the site is entirely at your own risk. The site and its contents are provided on an ‘as is’ basis and we make no representations or warranties of any kind, whether express or implied, including, and without limitation, with respect to the site itself, its contents, the accuracy thereof, or any warranties or representations regarding the effectiveness of any security or encryption facilities or with regard to the availability of products and/or delivery arrangements and times. We disclaim all representations and warranties, including but not limited to warranties as to the availability, accuracy or content of information, products or services, and warranties of merchantability or fitness for a particular purpose of information, goods or services.

We do not warrant that the functions provided by us will be uninterrupted or error free, or that the site will be fee from viruses or other harmful components.

Save as expressly set out herein, we shall not be liable to you as a result of or in connection with our entity’s negligent (including grossly negligent) acts or omissions or those of our employees, agents or designees or other persons for whom we may be liable in law, for any direct, indirect incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused (whether from contract delict or otherwise and whether actually foreseen or reasonably foreseeable), sustained by you, the recipient of the products or service, or any other person arising from or as a result of any use or sale concluded in terms of this Agreement, the delivery, non-delivery, incorrect, erroneous or late delivery, the use, possession or consumption of the products or services as supplied through this site.

The Dragons Designs entities shall not be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon this website (including any information contained thereon) or the internet.